Because all Volumes authors' books and CDs are printed "on-demand" in response to orders, they are NOT sold on a refundable or returnable basis. You may only return an unread book or unopened CD, merchandise or art in its original condition if you received the wrong product or there was a manufacturing problem. You must return the product within 30 days of purchase of your order for a refund (credit) to your credit card. We will refund shipping costs if the return is a result of our error.

Items being returned must be:

Please write the reason for return on the receipt you received with your order, put the receipt in the carton, and wrap the package securely.

Return Address: Volumes 907 Frederick St. Kitchener, Ontario N2B 2B9